At Perfume Lounge (www.perfumelounge.eu) and Annindriya B.V. we take the protection of your personal data very seriously.  Our privacy policy and our cookie policy have been revised and thus meet the requirements of the international privacy law for the whole of Europe (General Data Protection Regulation, GDPR), known in the Netherlands as the ‘Algemene Verordening Gegevensbescherming’ (AVG).

In order to enable you to get clear and precise information as to the use of your personal data, we have divided our privacy statement into different chapters.

Who is responsible for your personal information

The Dutch company Annindriya B.V.
Cornelis Krusemanstraat 25
1075 NC Amsterdam
The Netherlands
KvK 34206586
Telephone: +31-(0)20-6798043
Email: [email protected]

What do we with your personal information?

We may use your personal data such as name and address when you purchase from us online to effectuate your order, to inform you of the delivery status of said order or possible delivery problems with regard to your purchase. Your personal information is also used to process payment and used for possible refunds.

We also use this information to handle possible complaints and guarantee issues.

For the use of your personal information for our own marketing activities, such as newsletters or communication regarding events or new products, you have the right to unsubscribe at any time. We will then immediately decease with any and all direct marketing.

You can withdraw your consent by either of the following:

1. by clicking on ‘unsubscribe’ at the bottom of every newsletter, or
2. adjusting the settings of your Perfume Lounge account, or
3. sending a mail to [email protected], or
4. informing us when visiting our boutique.

When you buy a perfume from us or when you have done a Personal Perfume Profiling, we collect information on your preferences and purchase history with regard to perfumes and samples. We use this information to enable us to give you the best possible advice as to which perfumes would best suit you or your perfume wardrobe. Should you have any objections, you can contact us at any time.

Who has access to your personal information?

Under no circumstances will we ever pass on or share your personal information with third parties for commercial ends. The only information passed on will be to our courier who handles shipment of your purchase and the financial provider who handles your transaction/payment of this purchase.
Our cookies policy you can be found here.

Your account

In order to enable you to purchase the product of your choice as quickly and efficiently as possible, you can register with us (make an account). In addition to your name, address, email address and possibly telephone number, information regarding your purchase history, encrypted payment details and delivery information is kept.

Adjusting, viewing or deleting your personal data

You have the right to ask for your personal data at any given time, to change it or to delete it. If you have an account and are registered with us, you can easily do this online directly via the little person icon in the righthand corner.

How long do we hold on to your personal information?

We keep your data on file for as long as there is an active customer relationship and or conform our legal obligation. Should you wish us to delete the data at given time, you can inform us and we will conform within 4 weeks.

Security

Annindriya B.V. takes the protection of our data very seriously and we regularly take adequate measures to ensure that abuse, unauthorized or unwanted use of data cannot be violated.
Our e-commerce data are located on a secured server and firewall.
Credit card transactions are protected by a so-called secure socket layer technology (SSL) and stored with an AES-256 encryption. Payment details when using your credit card are encrypted through Payment Card Industry Data Security Standard (PCI-DSS). The payment details are deleted as soon as the transaction has been completed.

All direct payment gateways are compliant with the PCI-DSS / PCI Security Standards Council. This is a joint initiative by amongst others Visa, MasterCard, American Express and Discover.

For more information you can also look at our Terms & Conditions page or read their general Privacy Statement.

Should you at any time have reason to believe that our security is not optimal, please contact us on +31-20-6798043 or mail us [email protected].

For all or any of your questions on our privacy policy, you can always contact us directly.

Copyright

Annindriya B.V.
Amsterdam, 2023