Can I order from any country in the world?
Yes, almost any country. You can add the products you would like to buy in the shopping bag and follow the check-out, with payment and shipping options. We deliver world wide by DHL Express, to more than 80 countries. We will ship after we received the payment. After placing your order, you will receive a confirmation via email and when your order is dispatched we will send you a second email with shipping details.
Can I pick up my order?
You can if you so wish, pick up your order from our shop in the Cornelis Krusemanstraat 25 in Amsterdam. This way you can test the chosen products and if necessary, ask for personal advice. And of course, you save shipping expenses!
Can I have my order delivered at another address than my billing address?
Yes. You can indicate at which address you would like to have your order delivered.
Is your gift-wrapping service without costs?
Yes, you can choose our free gift-wrapping service as an option in the shopping bag. We will wrap your gift in a festive manner.
Can I delete an order?
All orders can be cancelled within 24 hours of placing the order by mailing email@example.com. The cancellation will be confirmed by mail. Should payment for the order already have taken place, the amount will be reimbursed.
Where can I go for suggestions or complaints?
Should you want to contact us for suggestions, or register a complaint, please send an email to firstname.lastname@example.org .We shall contact you as soon as possible. You can also reach us on working days by telephone +31-20-6798043. Thank you.